PRIVACY POLICY
Effective Date: August 5, 2025
Last Updated: August 5, 2025
1. INTRODUCTION
xGenie LLC ("Company," "we," "our," or "us") operates the website located at https://rankey.ai and related services (collectively, the "Service"). This Privacy Policy governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our Service.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.
2. INFORMATION WE COLLECT
2.1 Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personal Data may include, but is not limited to:
- Email address
- First name and last name
- Profile picture (from OAuth providers)
- Company/organization name
- Billing address and payment information
- Telephone number
- Cookies and Usage Data
2.2 Usage Data
We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as:
- Your computer's Internet Protocol address (IP address)
- Browser type and version
- The pages of our Service that you visit
- The time and date of your visit
- The time spent on those pages
- Unique device identifiers
- Diagnostic data
2.3 Content Data
In providing our Service, we process and store:
- Content generated through our AI services
- Keywords and prompts you provide
- Task configurations and automation schedules
- Team collaboration data and shared resources
- API endpoint configurations
- Publishing platform credentials (encrypted)
3. USE OF DATA
Rankey uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To fulfill any other purpose for which you provide it
- To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
- To provide you with notices about your account and/or subscription
- To provide you with news, special offers and general information about other goods, services and events which we offer, unless you have opted not to receive such information
- In any other way we may describe when you provide the information
- For any other purpose with your consent
4. LEGAL BASIS FOR PROCESSING PERSONAL DATA
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- Rankey needs to perform a contract with you
- You have given Rankey permission to do so
- Processing your personal information is in Rankey's legitimate interests
- Rankey needs to comply with the law
5. DATA RETENTION
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
6. TRANSFER OF DATA
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Rankey will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
7. DISCLOSURE OF DATA
7.1 Business Transaction
If Rankey is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
7.2 Legal Requirements
Rankey may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Rankey
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
7.3 Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
These Service Providers include:
- Supabase Inc. (Authentication and Database Services)
- OpenAI, L.L.C. (AI Content Generation)
- Google LLC (Gemini AI Services)
- Anthropic, PBC (Claude AI Services)
- HIX.AI (AI Writing Services)
- Cloudflare, Inc. (CDN and Storage Services)
- Vercel Inc. (Hosting and Deployment Services)
- Payment processors (as applicable)
8. SECURITY OF DATA
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We implement appropriate technical and organizational security measures including:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
- Employee training on data protection and security
- Incident response and breach notification procedures
9. YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have the following data protection rights:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [email protected].
10. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared or sold
- Right to delete personal information held by businesses
- Right to opt-out of sale of personal information
- Right to non-discrimination for exercising privacy rights
We do not sell personal information to third parties. To exercise your rights under CCPA, please contact us using the contact information provided below.
11. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Analytics Cookies: We use Analytics Cookies to understand how our Service is used.
12. CHILDREN'S PRIVACY
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
13. LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
14. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. CONTACT INFORMATION
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
This Privacy Policy is designed to comply with applicable data protection laws including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations.